• What is High Street Runway?

    High Street Runway is a fashion community connecting and combining wardrobes across Australia and New Zealand. Effortlessly rent, buy or sell, on-trend pieces in just a few simple clicks. Thousands of outfits available and ready to be shared with you.

  • HOW IT WORKS

    1

    DOWNLOAD

    Download the App and create your personal or business account.

    2

    SEARCH

    Refine your search or get inspiration from the latest listings on our home page.

    3

    ENQUIRE

    Put in as many enquires as you like and use our chat function to sort the detail.

    4

    PAY

    Lock in your booking with our PayPal payment portal and be protected by us.

    5

    WEAR IT

    Have a great night and return it. Cleaning is usually included in the price.

    6

    RATE IT

    Share your experience and help build a trusted community.

  • HOW TO LAST-MINUTE HIRE!

    Find something quick and easy that is in your local area.

    Do you normally find yourself with Friday night fever and absolutely nothing to wear?! Or maybe the guy you really like has asked you out on a last-minute date? Don’t stress, on the High Street Runway App, you can rent any of our designer outfits from your local area just in time for the weekend!

    Here is how to last-minute hire:

    • Use our search bar to filter your search by location - you can narrow your search to 1km from your home. Choose the distance you are willing to travel and click search to find available outfits in your local area. 
    • Complete your order with our cashless payment portal to secure your booking instantly.
    • Choose contactless pick-up and drop-off, so you can quickly swing by and grab your outfit.
    • Use our camera feature on our chat to add photos of pick-up and drop-off points if needed.
    • Turn heads in your last-minute stunning outfit!
  • HIRING AN OUTFIT

    Search, book and pay for a rental in just a few clicks!

    THE SEARCH BAR

    Our easy to use search bar might just be our favourite feature of the High Street Runway App. The search bar allows you to search by keywords (such as the outfit name), designer, colour, size, event type, user and more. Add in your location, school or uni to find something close by. Make sure you reset the search bar between searches for the best results. To learn more about the search bar check out our blog post.

     

    CHECK AVAILABILITY

    Once you've narrowed your search, place some booking enquiries with the owner. We suggest making a few and choosing the one that works best. There are no rules as to how long you can hire so put in your preferred dates. Use our chat function to discuss the detail.

     

    REAL-TIME TRACKING

    We send notifications about every stage of the booking ... when you receive a message, booking accepted, payment made, booking started and completed. It is very important you turn these on to ALWAYS for the duration of the booking. We use the same messaging system as Instagram and Facebook and never send you advertising or spam.

     

    FAVOURITE

    If you see something you love press the red heart which will place the listing in your wishlist so you can find it later! We have a ‘NEW’ section that updates with new listings every day, check it regularly so you can claim latest arrivals! Check back to your favourites section when you are looking for a last-minute hire for quick inspo of looks you’ve loved.

     

    SHARE LISTINGS AND EARN $10

    It’s easier than ever to share outfit inspo with your friends! Click the icon and you can share by text, email, Facebook, Messenger or Snapchat. The message will include a unique referral link your friend can use when signing up and if they make a booking a $10 voucher will be popped into your account.

     

    DASHBOARD

    Manage everything through the app dashboard. All your bookings and enquiries are recorded here and can be accessed in an instant!

     

    TRY BEFORE YOU BUY (HIRE)*

    If the renter lives close by, ask if you can try on the item before committing to the booking. Alternatively, if the renter lives in a different city ask for a 24 hour trial of the outfit for an additional cost to cover shipping.

     

    PAYMENT DETAILS

    When paying for your item it is important that you communicate and pay on the app. By using our payment portal we can track your booking and mediate if there are any problems. Our payment portal is hosted through PayPal and payments are held in a trust until the item is delivered so if it does not arrive or is not as described we can refund back to you. You do not need a PayPal account to hire and outfit, our portal allows you to log in as a guest. To learn more about payments check out our blog post.

     

    RATINGS AND REVIEWS

    To ensure everyone has the best experience using the High Street Runway App, you will be prompted to rate your rental experiences! Users are rated on their response time, ease of booking, and timeliness for item delivery. Ratings help us keep everyone safe on the app.

     

     

     

     

  • USING OUR SECURE PAYMENT PORTAL

    We have built-in lots of features that protect you when hiring on the High Street Runway App.

    The only way to remain protected on the App is for you to use our payment portal to lock in and progress an order so we can track it every step of the way. The owner will only be paid out if it has been delivered to your satisfaction and you press the "ITEM RECEIVED" button. We can immediately issue you a refund if it is delivered past the required date, is not as described, or as requested by the owner.

     

    Owners are charged a 10% service fee which is worked into the price and is deducted from their payout so it does not cost you a cent extra to use our payment portal. In fact, it is a strict violation of our terms and conditions for you to pay cash or take the payment offline. It makes it harder for us to protect you and puts you at a greater risk of fraud and other security issues. If someone asks you to pay cash please report them.

     

    We're firm but fair and impartial when it comes to mediation. We have a 100% success rate and we know it makes everyone more comfortable knowing we have your back.

     

    We use PayPal as our banking portal. You are securely redirected to PayPal once you are ready to pay for your booking. Here you can either check out as a guest or with a PayPal account. However, to be paid for your rental bookings we ask for your bank account details. We pay into this only, we are unable to take money out of your account.

     

    You can read more about our payment portal on our blog post.

  • Rent, Lend, Buy, Sell

    Rent designer garments without breaking the bank or build a shop of all your outfits. With High Street Runway you can hire an outfit for your formal or earn some money from a dress that hangs in your wardrobe.

    Create an account and get $15 off your first Premium rental over $80.

    Here’s how to get started.

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    RENT. BUY. SELL

    YOUR DREAM WARDROBE

    Thousands of outfits, any style, for any event, hanging in your phone

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